I wanted to try the upgrade for only a couple of months so I made sure that I asked that it not be renewed. Now, I have found someone and I am not in need of the site, but my subscription keeps renewing.
I can not reach anyone, nor do I have the option to go in and make changes. This is really *** me of. I have tried everything to stop my account. Even pay pal has denied the charges, but POF keeps trying to take my money.
I have not deleted the account because it says they will not be responsible for membership charges lost if I do so. Such a bunch of bull.
Product or Service Mentioned: Plentyoffish Membership.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $100.
Preferred solution: Full refund.
I liked: Easy to set up an account.
I didn't like: Not easy to stop payment for upgrade.