Not resolved
Diversity of Products or Services
Price Affordability
Privacy and Data Security
Product or Service Quality
Value for money

I wanted to try the upgrade for only a couple of months so I made sure that I asked that it not be renewed. Now, I have found someone and I am not in need of the site, but my subscription keeps renewing.

I can not reach anyone, nor do I have the option to go in and make changes. This is really *** me of. I have tried everything to stop my account. Even pay pal has denied the charges, but POF keeps trying to take my money.

I have not deleted the account because it says they will not be responsible for membership charges lost if I do so. Such a bunch of bull.

Product or Service Mentioned: Plentyoffish Membership.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $100.

Preferred solution: Full refund.

I liked: Easy to set up an account.

I didn't like: Not easy to stop payment for upgrade.

Company wrote 0 public responses to the review from Sep 08, 2017.
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