Had a free account and received email updates with "my new matches". I'd log in and look at them once in a while, not regularly.
Well, a year ago, I was looking at "my new matches" and found one the I found interesting. So, I decided to "upgrade" to a paid account and try to contact this lady. That is when all of the problems began. I have NOT been able to log on since.
Tried EVERYTHING and reset password COUNTLESS times. I've tried to contact for help, told(by email) to reset password, and YET to get any resolve. As of this day, 1 year later, STILL UNABLE to log in, along with getting ANY KIND OF REAL HELP. Here's the kicker, I got so pissed off at getting emails I couldn't get into, I want to UNSUBSCRIBE.
That requires logging into account. I give up, and am adding POF to my SPAM folder so I am no longer hassled by this FRAUDULENT website.
Product or Service Mentioned: Plentyoffish Account.
Reason of review: Poor customer service.
Preferred solution: Allow me to log into my account, OR, unsubscribe me completely.
I didn't like: Being banned for no reason.