Product: Plentyoffish Customer Care Clear all filters (26 of 26 reviews match)
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I created an email account just for the dating website.I somehow misplaced the log-in information to that email account and log-in information for the associated POF profile. I emailed POF multiple times over a 2 month span and even copy and pasted the credit card...
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Anonymous
crafting4u

I'm very upset about not being able to log in to my email and account! I have tried many many times over the last 2-3 months! I wrote down my username and password so I could ...

Comment 1 comment
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Product
Plentyoffish Customer Care
#1187086
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Paid for 6 months.Got charged for an upgrade that wasn't my doing. Complained and since have not been able to access anything. But still send me annoying notices.Method of payment has been closed so they wont get anymore.
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Anonymous
Campingfan17

I tried logging in to my user account and I can't get in to the site. Why? I have done nothing to be kicked off the site. I want real answers as to why or I will have no choic...

Anonymous
Shelley

I said I did not want to continue paying for this account yet they keep taking the money out. Stop renewing this membership!! I am getting married I don't need it anymore!!!!

Comment 3 comments
Helpful? Yes 1 No 0
1.0
Universal City, Texas
Product
Plentyoffish Customer Care
#1162361
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My account is compromised and im a paying member been trying to contact pof online with no success.Apparently my email and username was changed by me. NOT. I find number to call this guy answers without saying and but his name how can i help you. So i ask if this is...
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Anonymous
Catpaws

This is horrible. There is no one to help. My account was hacked into. Can’t find anyone to help me

Anonymous
Kyle Gutches

How do you get in touch with these people they can’t give refunds because you can’t talk to anyone take the money and run ripoffs How are you going to get refunded!!!!

Comment 3 comments
Helpful? Yes 2 No 1
2.3
Product
Plentyoffish Customer Care
#1096367
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Plentyoffish - It keeps logging my son out the did not answer

They did not answer and it's been doing it all weekend
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Product
Plentyoffish Customer Care
#1081405
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I cannot find a way to contact plenty of fish.The 1-800 number for help is just for billing and they don't respond to complaints. The email for customer service says they can't respond to all emails and it sends you to their support page. None of the support categories...
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Anonymous
Anonymous

Customer service sucks! Another money grabbing company. Canceled my account but still got charged AMD no way of contacting CS.

Anonymous
Bobby

I feel that this pof is a joke it will let me set up a account but if i log out it want let me log back in is says my pass word is not the right pass word and will not let me ...

Comment 5 comments
Helpful? Yes 1 No 1
1.5
Product
Plentyoffish Customer Care
I liked
  • Cost
  • Choice of women with same interests
I didn't like
  • Inability to contact customer service
  • Poor website programming and lack of information
  • Wish they had 24hr customer service line
#1071892
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Plentyoffish - No help

Noone to answer the phone to address my issue
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3.5
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Customer service
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Plentyoffish Customer Care
#1071708
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Plentyoffish - Garbage

How is there a 20 minute wait time, for a call center, that doesnt answer calls. Why am i waiting 20 minutes to hear a recording. I didnt even hear the recording, i hung up first
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Product
Plentyoffish Customer Care
#1071186
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Plentyoffish - No one came to phone

I waited 6 minutes. No one came to phone. I want to see if I am paying and when it is up
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3.7
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Plentyoffish Customer Care
#1071053
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Plentyoffish - This company is a scam they treat us user's like we are fool's and they dont care if we use them r not

Just more bullish they're making me write so they can make up another excuse not to except it because they think that us people who use them are so *** that we don't know that they are reading every word as I am writing it so they know what I am saying they are tapped into our phone's the second we sign up
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Plentyoffish Customer Care
#1070400
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Plentyoffish - "Customer service"

Received email stating my credit card was expired and my subscription was about to renew. So if left it alone.. I noticed I was charged. But not sure how Contacted them and they said no refund. But when I called they have a choice to select from a number of options. One was for refunds.. so why would they have that choice if they don't
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Helpful? Yes 0 No 0
1.3
Details
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Staff
Style and Design
Value for money
Website
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Plentyoffish Customer Care
#1066659
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