Grande Prairie, Alberta
0 comments
Not resolved

My profile was hacked and now I cannot get into my account, profile or anything.Plenty of Fish (POF) does not recognize my email.

The hacker now uses my profile at: http://www.pof.com/viewprofile.aspx?profile_id=92104218.

I contacted POF user services, legal and whoever is suggested on their site for help to no avail. So...finally sent a complaint to the Better Business Bureau and they made a case of it.

There needs to be a consumer protection group started in order to make this outfit respond to consumer complaints and provide help to their users.Please do not send any money to POF if you value your profile, privacy and financial security.

I didn't like: Ripped me off, No telephone contact, Being blocked for no reason, Being banned for no reason.

Review #887497 is a subjective opinion of a user.

1.0
Price Affordability
Customer service
Privacy and Data Security
Staff
Exchange, Refund and Cancellation Policy
Billing Practices
Value for money
Diversity of Products or Services
Website
Product or Service Quality
Discounts and Special Offers
Coverage Area
Style and Design
PRODUCT OR SERVICE Plentyoffish Profile
Reason of Review / Monetary Loss Fraud, scam / Not specified
Preferred solution Let the company propose a solution

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