Plentyoffish - Unable to send message unless being an upgraded user.
There is a mail setting that allows a 'standard' user to only accept messages from 'upgraded' users. (see screenshot) This is ***. Considering the person is not him/her self an upgraded user.
Furthermore, it does not display this requirement on the user's profile under 'Mail Settings'. (see screenshot) You waste your time composing a message to a user that you should be able to contact, only to find out that you can't after you hit 'send'. This is ***.
This website is either a free service or it is a paid service. It cannot AND should not be both. How can a 'free user' have the privilege to accept messages from only 'paid users'?? It doesn't make sense!
This is clearly an option developed for women in order to exclude messages from 'free users' because they are deemed as 'not serious'.
This is ***.
This person wrote the review because of not as described of pof account from Plentyoffish and attached photo s. Reviewer claimed that he or she wants Plentyoffish to read this review and look into the issue (if any).
The most disappointing in user's experience was inability to contact customer service, non-existent customer service and poor website programming and lack of information. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.
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